Iron Horse Motorcycles

I’ve always sworn off dealerships, but I really really appreciate Iron Horse. The staff are all so clearly passionate and interested in the product and that makes it extremely reassuring when making the (big) decision to buy a bike. Ken specifically was amazing. I’ve worked with him before when I was working retail a year ago and he still remembered me! Super cool guy and was really understanding and helpful for me as a first time dealership buyer. I cannot recommend iron horse enough whether it be service or sales they are 100% the way to go.

I've just purchased my second motorcycle from Iron Horse. They are stand up people and do the right thing. I've recommended them to others. I truly appreciate that the only things they add to the sale of a motorcycle is a simple DOC fee. I'm not a fan, but I do get it. No game playing, no lying....just the facts. Their service is top-notch and always as promised. I'll be back.

Bear with me on this review. Back in late Apr/early May I traveled to Tucson from South Carolina, to visit my sister and check off a bucket list event--seeing Gordon Lightfoot in concert. I owned a 1994 K75RT back in the day, and sold it shortly after my now college senior was 1 year old. While visiting Tucson, I went by Iron Horse (IH) on a whim to relive my former BMW Motorrad glory days. Met the owner who gave me massive grief about an under powered top heavy old flying brick. Loved it. Within weeks of returning home I had seriously crossed into the zone of "it is time for a bike again!" My heart was always on a boxer. As a retired fighter pilot, I loved the history and engineering design of the boxer. I searched across the country for the last two months, and lo and behold the exact one owner bike I wanted happened to come up on the internet at IH of Tucson. Long distance buys can be challenging. Not in this case. Finalized the paperwork today. I can not give a higher recommendation to Jim Richardson and the entire IH team for my long distance purchase. They were responsive, accommodating and totally engaged to ensure my buying experience was top notch. Now let's see if HaulBikes delivery can live up to the standard Iron Horse has established. Just wish they were around the corner instead of 2000 miles away. If you are in the SW....go see them. Thanks guys!!! Five years later she is still running strong!!

I recently visited Iron Horse Motorcycles and was thoroughly impressed with their services and products. They truly set the standard in everything they offer. Their inventory of new and used motorcycles was extensive and filled with high-quality options, all fairly priced. The service department, although busy, was excellent. They were efficient and knowledgeable, ensuring that my motorcycle was taken care of promptly. I appreciated their honesty and fairness throughout the entire process. Iron Horse also had a good selection of riding gear and accessories. I was able to find everything I needed to enhance my riding experience. Overall, I highly recommend Iron Horse as a dealer. They provide top-notch services and products, making them a trustworthy choice for BMW motorcycle enthusiasts.

Recently while returning from California back to Texas stopped by on a Saturday needing minor service to my R1200RS w/o an appointment. The good folks in service stopped what they were doing to attend to the m/c and had me back on the road in short order. Very much appreciate the great mechanics in service for taking care of me on that day. Shop was very clean and impressed w/ the new m/c inventory on the showroom floor.

This was my best experience purchasing a motorcycle!! (and I had many over the years). Jim was outstanding!! very responsive, easy to transact with, attentive to all my needs and a great guy all around!! I am in Florida and I purchased a BMW 1250GS over the phone and had it shipped to me. Everything worked perfectly, Jim made the process so easy and I ended up with a great bike! I highly recommend Jim for any future purchases! Now I ride around with my wife proudly wearing our Iron Horse t-shirts.

Found the bike of my dreams online, worked with Ken over phone and email to answer every question I had, take extra pics for me, etc. I flew out there a few days later and rode it back to Milwaukee. Great service, outstanding bikes, and very happy to do business with a bunch of people clearly in it for the right reasons. Wonderful experience and couldn't ask for a better start for a cross country ride on a new bike! Thanks Iron Horse. There's a reason you've been in business so long. I wish my local multi-brand dealer was even half as good as you. PS - if Iron Horse is reading this, I've already ridden over 12K of the most amazing miles I've ever had on a bike. Long live the RS!! ❤️